California Registered Broker-Dealers and Investment Advisers are Mandatory Reporters of Elder Abuse

Broker-Dealers and Investment Advisers are Mandatory Reporters of Elder Abuse (SB 496 Financial Abuse Report)

As a reminder, effective January 1, 2020, SB 496 makes California registered broker-dealers and investment advisers mandated reporters of suspected financial abuse of an elder or dependent adult.  In addition, the bill authorizes broker-dealers and investment advisers to notify a previously designated trusted contact of the financial abuse, and temporarily delay a requested disbursement from the victim’s account.

The bill also requires broker dealers and investment advisers to notify the Department of Business Oversight (DBO), among other entities, of the suspected financial abuse of elders and notify the DBO of delayed disbursements.

Report suspected elder abuse to the DBO at SB496ReportsBDIA@dbo.ca.gov.

Here is a link to the new full bill:  SB 496, Chapter 351, Statutes of 2019.

California DBO Posts 2020 Renewal Program Calendar for Investment Advisers

The following is a list of some of the upcoming dates regarding annual renewals for investment advisers:

• Monday 11/11/19 – PRELIMINARY Renewal Statements are available through E-Bill on FINRA – Annual Renewal page.

• Monday 12/1/19 – DBO Reminder Email will be sent to all Licensees to renew their license for the calendar year 2020. Licensees should ensure they have an active designated email address on file.

• Monday 12/16/19 – RENEWAL PAYMENT DUE DATE. This is the DEADLINE for receipt of Preliminary Renewal Statement payments. Review the Renewal Program Payment Options for detailed information. FINRA recommends using E-Bill to pay your Preliminary Statement. If you use other means, submit your payment with additional time to sufficiently allow for mail delivery and/or payment processing to post to your Renewal Account by the deadline. FINRA-registered firms that do not have payment posted by the deadline may be assessed a Renewal Late Fee.

• Thursday 12/26/19 – Last Day to submit form filings prior to year-end. Web CRD and IARD are available form 5 AM until 6 PM Eastern Time (ET).

• Friday 12/27/19 – Web CRD and IARD are unavailable due to FINRA statement and renewals processing.

• Saturday 12/28/19 – 12/31/19 – Web CRD and IARD are available for QUERY-only and the creation of “Pending” filings.

Common Types of Investment Adviser Deficiencies

Whether you’re a federal (SEC) or state registered investment adviser, its good to know (and avoid) some of the common types of deficiencies affecting advisory firms based on examination findings. Here is a list of the common types of deficiencies often found during regulatory examinations of investment adviser firms:

• Outdated or inaccurate Form ADV. Advisers are required to keep an updated copy of their Form ADV in their office for review.

• Failing to keep accurate records of client billing. All client-billing invoices must be maintained. All billing invoices should show how fees are calculated and indicate which specific periods bill cover. If the fee is deducted directly from the client's account, the adviser must follow procedures regarding custody established under federal securities laws.

• Lack of or missing client contracts. All clients should have an executed contract on file with the adviser for review. The contract should have a description of the services offered, a fee schedule, and a non-assignment clause. If the adviser has a contract that contains a "hedge" clause, which tries to limit the adviser's liability if the adviser has acted in good faith or with no negligence, the adviser should be aware that it may still be held liable. Advisory contracts should not contain hedge clauses since they attempt to limit a client's rights under federal securities laws.

• Misleading business cards and letterhead. The use of certain professional designations (e.g., CLU, CFP, CIC can be confusing to the public. The use of the designation "RIA" is improper since it is not a designation approved by any professional organization. Also, affiliations with broker-dealer firms must properly be disclosed on the adviser's business cards and letterhead.

• Advertising file deficiencies. Investment advisers are prohibited from using testimonials. Further, advisers should not make reference to a past, specific, profitable recommendation without the advertisement setting out a list of all recommendations made by the adviser within the preceding period of not less than one year, and the advertisement must comply with other specific conditions.

• Missing documentation regarding discretionary authority over a client's account. An adviser should have the brokerage new account form and any related trading authorizations that show that the adviser has the authority to trade for the client. The adviser's contract should clearly show that the client has granted the adviser discretionary authority.

• Inadequate financial records. All advisers are required to maintain financial records for their business which includes journals for cash receipts, and disbursements, ledgers reflecting asset, liability, reserve, capital, income and expense accounts. These records should be maintained in a manner that can be produced in a written form for an examiner to review. All records should be kept in accordance with generally accepted accounting principles.

• Inadequate documentation of supervision. If the adviser has employees, the manager/principal will have supervisory duties over those individuals. These duties and responsibilities should be documented in a written compliance/supervision manual. The manual should encompass all aspects of the business such as the review of incoming and outgoing correspondence, the review of customer financial plans, the review of new account documentation, the disclosure of any conflicts of interest, the review of personal securities transactions, and any other items that are necessary to have procedures that ensure compliance with the various securities laws.

• Records maintained in an electronic format. Records will be examined in the format in which they are maintained.

• Inadequate or outdated client information. The adviser should maintain a client information document that contains the client's age, annual income, net worth (exclusive of home, furnishings and automobiles), the client's investment objective, the name of the person that solicited the account, and the prior investment activity of the client. It is suggested that the above information be supplemented by other information such as client liabilities, expenses, financial goals, risk tolerance, marital status, number of dependents, and insurance coverage. All of this information should be kept current.

• Consistency of records. Examiners will compare the customer new account information, client contract, and customer information document with the services or advice actually provided to its clients. An adviser must maintain adequate information on its customers to document the suitability of the recommendations made. Examiners will also look thoroughly at the recommendations made where the client has granted discretionary authority to the investment adviser.

• Agent Not Registered. Registration is generally required for any person that receives any compensation or other remuneration, directly or indirectly, from the investment adviser in connection with the solicitation or referral of a client for the adviser and/or prepares or offers investment advice to a client.